Payment Methods

Every payment on skinpibu.com is processed by Razorpay, one of India's largest payment gateways. Skinpibu never sees, handles or stores your card number, CVV, UPI PIN or net banking password — those go straight to Razorpay's secure systems.

What you can pay with

UPI
Google Pay, PhonePe, Paytm, BHIM and any other UPI app.
Credit & debit cards
Visa, Mastercard, RuPay, American Express and Diners Club.
Net banking
All major Indian banks, direct from your bank's own login page.
Wallets
Popular Indian wallets supported by Razorpay.
Cash on Delivery
Available on selected pin codes and order values.

The exact options you see at checkout are the ones currently available for your order and pin code. If a method you expected isn't showing, write to us and we'll tell you why.

How to pay

  1. Add the product to your cart and go to checkout.
  2. Enter your delivery address and phone number.
  3. Choose your payment method — UPI, card, net banking, wallet or Cash on Delivery.
  4. You'll be taken to Razorpay's secure payment screen to complete the payment.
  5. Once payment succeeds, your order is confirmed and the confirmation lands in your email.

Cash on Delivery

Where Cash on Delivery is available, you pay the courier when the parcel reaches you. We may confirm the order first by call, SMS or WhatsApp — your 48-hour dispatch window starts from that confirmation. If a COD confirmation goes unanswered, we may cancel the order.

A Cash on Delivery handling fee, if applicable, is shown at checkout before you place the order.

Is my payment secure?

Razorpay is PCI-DSS Level 1 compliant — the highest certification in the payments industry. The whole site runs on HTTPS, and your payment details are encrypted end to end.

We will never ask you for your CVV, UPI PIN, OTP or card PIN — not on call, not on WhatsApp, not by email. Nobody from Skinpibu needs them. If someone claiming to be from Skinpibu asks for these, it is not us. Do not share them, and please report it to support@skinpibu.com straight away.

For your security, your billing name and address should match the details registered with your card or bank. We may cancel an order where these do not match.

If your payment fails or gets stuck

If money leaves your account but the order does not confirm, don't pay again. Failed payments are reversed automatically by your bank, usually in 5–7 working days.

Email support@skinpibu.com with the amount, the date and time, and the Razorpay payment ID or your bank reference number. We check it with Razorpay and reply within 48 hours.

Refunds

Approved refunds are initiated within 48 hours and sent back through Razorpay to the original payment method — the same card, UPI ID or bank account you paid from. From there, your bank typically takes 5–7 working days to credit it. For Cash on Delivery orders, no payment was collected, so there is nothing to refund.

Full details are in our Refund & Return Policy and Cancellation Policy.

Coupon codes

Enter your coupon code at checkout and click apply — the discount adjusts your order total immediately. Copy and paste the code exactly as you received it, with no extra spaces. Only one coupon can be used per order, and coupons cannot be combined with other offers. Some items may be excluded.

If a return is refunded, any discount applied is reversed proportionately.

Questions about a payment

Skinpibu (a brand of Shri Shyam Traders)
Email: support@skinpibu.com — every email answered within 48 hours.

For questions about a charge on your card or account, your card-issuing bank is the fastest source of truth. We're happy to help alongside them.